68% of Users abandon a website because of poor usability

I find and fix problems so your visitors don't go to your competitors

I've built three successful companies from the ground up and I can help you at any life cycle within your product or website.

User experience is more than a pretty design. At its core it is empathy. When we approach a problem with empathy we are able to get to the root of a problem.

Whenever users land on your website, they’re having an experience. The quality of their experience has a significant impact on their opinion (‘do I like it?’), referral possibility (‘do I tweet or talk about it?’) and ultimately, conversions – will people do what we want them to do.
Peep Laja

You don't have to take my word for it. See the work I have done for others in my case studies. Be warned because the work I do is generally top secret and you will need to email me to get access.

You'll be in good company with others I've worked with!

Nordstrom
L.L.Bean
CIEE
Subway
Starbucks
Art.com
Wal-Mart
Gap Inc